support > frequently asked questions

Installing Diet Pro

 
My Diet Pro demo has expired and it is prompting me to register. What do I do now?
How do I uninstall Diet Pro?
Which operating systems do you support? Can I install Diet Pro on a Macintosh?
What is the difference between the demo version and the full version?
 
My Diet Pro demo has expired and it is prompting me to register. What do I do now?
A permanent Diet Pro license can be purchased online (buy now). The serial number and license key are located on the back of the CD jewel case if you order a CD; you will receive an email with your codes if you choose "Downloadable" as your shipping option. To register your copy of Diet Pro, choose Register from the Help menu and enter the serial number and license key (don't forget the dashes if registering online).
How do I uninstall Diet Pro?
Click Start.
Point to Settings, and click Control Panel.
Double-click the Add/Remove Programs icon.
Select Diet Pro.
Click Change/Remove.
Which operating systems do you support? Can I install Diet Pro on a Macintosh?
Diet Pro runs on Windows 95/98/2000/NT/ME/XP. Diet Pro will not run on a Mac.
What is the difference between the demo version and the full version?
All Diet Pro features are included in the demo version, but the demo version has a 10-use limit.
 
 

Purchasing Diet Pro

 
Can I purchase Diet Pro without a credit card?
 
Can I purchase Diet Pro without a credit card?
Yes. You can pay with PayPal, check, money order or postal order.
 
 

Upgrading Diet Pro

 
If I bought an earlier version of Diet Pro can I upgrade to the new version?
If I enter recipes into the demo version will I lose them if I upgrade to a registered copy of Diet Pro?
 
If I bought an earlier version of Diet Pro can I upgrade to the new version?

Yes. Starting with Diet Pro 2005, you will need a version upgrade license to upgrade to the latest version of the software. However, the upgrade from Diet Pro 2003 to Diet Pro 2005 is free. Free upgrade licenses were e-mailed to Diet Pro 2003 users on Tuesday, April 5, 2005. If you did not receive your free license, please post a message on the Diet Pro Licensing Forum. We will get your upgrade license to you right away.

 

If you don't have a high-speed Internet connection, your can order the Demo CD ($3.50 shipping and handling to U.S. addresses) and install the software from the CD.

 

Your recipes will be upgraded automatically, but we strongly recommend that you backup your database before upgrading.

If I enter recipes into the demo version will I lose them if I upgrade to a registered copy of Diet Pro?
No. Your recipes will be imported into the new database. However, we strongly recommend that you backup your database before upgrading.
 
 

Printing Recipes

 
Can I change the headers, footers and margins when I print a recipe?
Can I print an entire cookbook instead of printing one recipe at a time?
Can I print recipes onto index cards?
 
Can I change the headers, footers and margins when I print a recipe?
Yes. Diet Pro uses Microsoft Internet Explorer technology to display and print recipes. The steps to adjust the print settings for Diet Pro are the same as those for Internet Explorer. See the application help topic titled "Modify print headers, footers and margins" for more information.
Can I print an entire cookbook instead of printing one recipe at a time?
Yes. Using the publishing module you can print cookbooks complete with chapters, table of contents, index, and more. The publishing module requires Microsoft Word.
Can I print recipes onto index cards?
Yes. The publishing module will export recipes and cookbook for printing onto virtually any size of paper.
 
 

Recipe Nutrition

 
Can I calculate nutritional information for my own recipes?
Why do some recipes have a lot of nutritional information and some recipes only have a small amount?
 
Can I calculate nutritional information for my own recipes?
Yes. Once you have entered your recipe into the Diet Pro you need to link the recipe ingredients to the ingredients in the ingredient database. Once the linking is complete you can calculate the recipe nutrition information. See the application help topic titled "Calculate Recipe Nutrition" for more information.
Why do some recipes have a lot of nutritional information and some recipes only have a small amount?
If recipe nutrition information is entered manually (instead of calculating it from the recipe ingredients) only the entered information will be shown.
 
 

Ingredients

 
Can I add my own ingredients to the ingredient database?
I just entered a new recipe with a number of ingredients. Why can't I see those ingredients in the ingredient database?
 
Can I add my own ingredients to the ingredient database?
Yes. You can add your own ingredients, enter nutritional information, and link these ingredients to your own recipes. See the application help topic title "Create an Ingredient" for more information.
I just entered a new recipe with a number of ingredients. Why can't I see those ingredients in the ingredient database?
The ingredient database contains more than 6000 ingredients and their nutritional properties. An example of an ingredient database entry is "Onions, raw." Recipe ingredients are stored separately. An example of a recipe ingredient is "1 cup chopped onion." A recipe ingredient such as "1 cup chopped onion" can be linked to an ingredient in the ingredient database such as "Onions, raw" in order to perform nutritional analysis. You can add more ingredients to the ingredient database, but this is rarely necessary since the database already contains all of the ingredients found in most recipes.
 
 

Importing and Exporting Recipes

 
When I export recipe can I export the images too?
Can I import recipes from the Internet?
Which recipe file formats does Diet Pro support?
 
When I export recipe can I export the images too?
Yes. The new FDX recipe file format supports images.
Can I import recipes from the Internet?
Yes. Recipes from the Internet, from text files, spreadsheets, and other sources can imported into the application using the Recipe Capture feature. See the application help topic titled "Capture Recipes from the Internet" for more information.
Which recipe file formats does Diet Pro support?
Diet Pro can import Diet Pro (FDX, LC2 and LCX), Living Cookbook (FDX, LC2 and LCX), Meal-Master (TXT and MMF), MasterCook 4 (MXP), MasterCook 5/6 (MX2), Pocket Express (CSV) and MicroKitchen Companion (TXT) files.
 
 

Grocery Lists

 
Does the grocery list feature include costs?
Can I organize my grocery list by grocery store department or aisle?
 
Does the grocery list feature include costs?
Yes.
Can I organize my grocery list by grocery store department or aisle?
Yes.
 
 

Menus and Meal Planning

 
Does Diet Pro support menus and meal planning?
 
Does Diet Pro support menus and meal planning?
Yes. Diet Pro includes both menu and meal planning. You can plan up to 8 meals per day and view your calendar by day, week or month. Diet Pro calculates the nutrition and cost for every meal and for the entire day.
 
 

Other Questions

 
Can I view captured web pages when I am not connected to the Internet?
How do I become a Diet Pro beta tester?
How do I find out when a new version of Diet Pro is available?
   
Can I view captured web pages when I am not connected to the Internet?
No. The database of captured web pages is designed to be used while connected to the Internet. To store the web pages in the database would make it prohibitively large.
How do I become a Diet Pro beta tester?
Sign up for our mailing list and choose Beta Test Radium Technologies Products as one of your interests.
How do I find out when a new version of Diet Pro is available?
Sign up for our mailing list and choose Diet Pro as one of your interests. We will send you a newsletter every time a new release is ready for download. The newsletter will outline the new features and explain how to upgrade your software.

 

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